Service & Support

Quality Workmanship and Expertise

A high performance audiovisual system requires a certain level of tuning and maintenance to ensure its optimal operation and high level of readiness. The end-user also requires a level of training to efficiently use their new high end system. Here at Acuity AV, we provide both.

Acuity AV offers service packages to meet the needs of your conference or training facility and in support of your operations staff. Options include service calls as needed and scheduled preventative maintenance visits.

One Year Systems Quality Workmanship Warranty for Acuity Installed Systems

All Acuity AV integrated systems come with a one year warranty on all labor included with installation services. Acuity AV’s professional Field Technician will correct any material defects in the workmanship of the installation services if reported to Acuity AV within one year of the date services were completed.

All other audiovisual systems

Initial Service Call

Acuity AV can service your system even if we didn’t install it. A service technician will first trouble shoot with the customer over the phone. If on-site service is needed, the technician will come to your site for an Initial Service Call.

Service Contracts

Call or email our service department today about customizing a service contract to fit the needs and budget of your integrated system.  Acuity AV is an authorized service center for many technologies. Please call or email our service department for more information.

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We empower people to communicate, collaborate, and learn more effectively through the use of audiovisual technology.

Contact Us Today

  •   703.361.6080

  •   11301 Industrial Road
    Manassas, VA 20109

  •   1615 Robin Circle
    Forest Hill, MD 21050

  •   Sales@AcuityAV.com

  •   703.361.6463